When the guy came he said I needed a deep clean for $500. Cleaners who work for USA Clean Master are certified with the IICRC (Institute of Inspection, Cleaning, Restoration Certification). BBB remains operational and focused on serving our business community. Unmatched in technical excellence, the IICRC Standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. Unsubscribe easily. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. IICRC cleaners: This is a complete scam. USA Clean Master. Very odd, uncomfortable and threatening experience overall. Read more. An hour later I received 11 calls demanding payment. My wife called this company and they gave her a quote for 2 rooms to clean carpets. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. FAQ. At USA Clean Master, we serve Boston, MA for 15 years, with many satisfied customers. This rude arrogant guy said carpet is dry. Dallas Carpet Cleaning Services Usa Clean Master Tx Patch. Write a review for USA Clean Master. There is nothing exceptional about the service that you end up paying over $200 bucks for. Once the technician came in it was a different price for deep cleaning. I should have kicked him out! Matfer Bourgeat: manufacturer of premium quality kitchen tools and baking supplies for professional chefs since 1814. USA Clean Master is a scam. The average rating for businesses providing similar services in the Rockville area is 2.3. Be the first to review! Our truck mounted cleaning systems are specially designed to extract existing pathogens and assuring you that your home or office is sanitary enough for comfortable living and working. Stay away from this company!!!! Copyright © 2020 Consumers Unified LLC. How BBB Processes Complaints and Reviews. BBB reports on known marketplace practices. 408 likes. I was given a quote to steam clean my carpets for $149. We’ll start sending you the news you need delivered straight to you. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy. When they came they quoted me something totally different from what they quoted me on their online promotion. Since I have moved my furniture, I have to let him do it. Our carpet is discolored, and 26 hours later, STILL WET!! I DO NOT recommend this company for business. I feel so dumb for not reading the reviews first. I think we'll be taking these people to court. USA Clean Master's Silver Spring branch brings professional carpet cleaning to residential and commercial customers in Silver Spring as well as in the neighboring areas of Takoma Park, Bethesda, Chevy Chase, and Washington, D.C. But, next day, I found a large yellow circle showed up on the carpet, I called for rework. USA Clean Master offers professional cleaning services for homes and commercial properties. We specialize in carpet and upholstery cleaning and in providing the most professional cleaning experience possible. No they are not managers or nothing!!! All Rights Reserved. Find out what works well at USA Clean Master from the people who know best. USA Clean Master is a carpet cleaning company dedicated to providing the highest level of service to every customer. Specialties: In order to extend the life of your carpets, rugs or upholstery, many experts recommend a professional cleaning at least once a year. I had to call back to get someone else to talk to. Business Profile. USA Clean Master is a household name cleaning company which offers quality cleaning, sanitizing and disinfection solutions for carpets, upholstery, rugs, air ducts and more. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Then he had the audacity to ask for more money!!! After endless calls and sending photos, I was told a technician will come next day. The carpet was not clean. Uncover why USA Clean Master is the best company for you. I received a quote for one amount. Haven't contact me back. Since my schedule was so tied, I want it done, so I ask him the stain will be removed, and he said yes. I will never use this company again. Enjoy reading our tips and recommendations. I had an appointment scheduled and they asked me to change it to accommodate their driver so I left work to let him in. I told them I'd be home from work at 5 and would pay after I checked on the job. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. USA Clean Master has received 1 reviews for an overall customer rating of 2.3. NEW. Thank you, you have successfully subscribed to our newsletter! The guy came and didn't do a thing!! 503 E Jackson St. Tampa, FL 33602-4904. , MA for 15 years, with many satisfied customers from the people who know best they... And CEO insights 'd be home from work at 5 and would after! Third parties who publish complaints, reviews and/or responses on this website to affirm the... To you location on this website to affirm that the information provided is accurate be from! Company offers cleaning services for more money!!!!!!!!!!!!! And safely affirm that the information provided is accurate else come!!!!!. 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